bijj99 Privacy Policy

1 Introduction

bijj99 ("we", "our", or "platform") provides a trusted online gaming and betting service for players in Bangladesh. This privacy policy applies to the bijj99 website and all related services.

By using our services, you are giving your consent to the terms described in this privacy policy. We firmly believe that your privacy is a fundamental right, and every clause of this policy reflects that belief.

bijj99 operates with complete transparency. We never sell your personal information to third parties or use it in an unauthorized manner without your consent. By reading this policy, you will understand what information is collected, why it is collected, and how it is kept secure.

2 What Information We Collect

bijj99 may collect the following types of information to provide effective services:

2.1 Information Provided Directly

When you register or create an account on bijj99, the information you voluntarily provide:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Identity verification documents (national ID card or passport)

2.2 Automatically Collected Information

Information that is automatically collected while you use bijj99:

• IP address and device type
• Browser type and version
• Time and duration of service use
• Date and time of login and logout
• Gaming activity history
• Financial transaction details

2.3 Information Received from Third Parties

In some cases we may collect information from legitimate third-party sources, such as identity verification services or fraud prevention services. This collection is always based on a legal basis and is used solely for the purpose of ensuring security.

3 Purpose of Using Information

bijj99 uses the collected information for the following purposes:

3.1 Account Management

Your information is used to create, manage, and keep your account secure. This includes login confirmation, password recovery, and account verification.

3.2 Financial Transaction Processing

Your payment information is used to successfully complete deposits and withdrawals. This information is essential to ensure secure transactions through bKash, Nagad, Rocket, and Upay.

3.3 Service Improvement

By analyzing your usage patterns, we continue our efforts to make bijj99's services more improved and user-friendly.

3.4 Legal Compliance

Information is used to comply with applicable laws and regulations, particularly for the purpose of preventing fraud and ensuring responsible gaming.

3.5 Communication

Your contact information is used to provide important account updates, promotional offers (with your consent), and support-related information.

4 Information Storage and Security

bijj99 places the highest importance on the security of your information. We use industry-standard security technologies:

• SSL/TLS Encryption: All data transfers are secured through 256-bit SSL encryption.
• Server Security: Our servers are protected by high-grade firewalls and intrusion detection systems.
• Access Control: Only authorized personnel can access your personal information, and only when required to fulfill professional responsibilities.
• Regular Security Reviews: Our technology team conducts security audits on a regular basis.

Your information is retained while the service is active and may be kept for a defined period after account closure to meet legal obligations. Once that period has passed, the information is securely deleted.

5 Sharing Information with Third Parties

bijj99 never sells your personal information. However, information may be shared in the following limited and specific circumstances:

5.1 Payment Processors

Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These organizations operate under their own privacy policies.

5.2 Legal Obligations

We are obligated to provide information in response to legal orders, court directives, or legitimate requests from government authorities.

5.3 Fraud Prevention

Limited information may be shared with fraud detection or prevention services, but always under strict confidentiality agreements.

5.4 Technology Partners

Our gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may have access to the minimum information necessary to operate their services. Each of these organizations complies with strict data protection standards.

6 Cookies and Tracking Technologies

The bijj99 website uses cookies and similar technologies to improve your experience.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, verify security, and protect forms. Disabling these cookies may prevent the service from working properly.

6.2 Functionality Cookies

These cookies are used to remember your language preferences, display settings, and other personalized preferences.

6.3 Analytics Cookies

Anonymous analytics data is collected to understand website usage patterns and improve the service.

You can manage cookies through your browser settings, though this may limit some features of the service.

7 Your Rights

As a bijj99 user, you have the following rights:

7.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

You have the right to request correction if your personal information is inaccurate or incomplete.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted, however this request may be limited in cases of legal obligations or ongoing dispute resolution.

7.4 Right to Restrict Processing

In certain circumstances you may request that restrictions be placed on the use of your information.

7.5 Right to Withdraw Consent

Consent given for promotional communications can be withdrawn at any time. To do so, email [email protected] or contact us via live chat.

To exercise these rights, please contact our support team. We will process your request as soon as possible.

8 Account Verification Process

bijj99 follows a KYC (Know Your Customer) verification process to provide secure services. The following documents may be required for this process:

• Photo of national ID card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Document confirming ownership of the payment method

These documents are used solely for the purpose of identity verification and fraud prevention. All documents are stored in encrypted form and only trained personnel can access them.

9 Protection of Minors

bijj99 is for persons aged 21 and above only. We do not collect or process information from minors.

We conduct an age verification process at the time of registration. If it becomes evident that a user is under 21 years of age, that account will be immediately closed and the associated information will be deleted. If you suspect that a minor is using bijj99, please contact us.

10 Policy Changes

bijj99 may update this privacy policy as needed over time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you by email in the case of significant changes
• Display a notice about the new policy when you access the service

If you continue using bijj99 after significant changes, you will be considered to have given your consent to the new policy. We therefore recommend reviewing this policy on a regular basis.

11 Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

We are committed to responding as quickly as possible after receiving your request. For formal data protection requests, please include "Privacy Request" in the subject line.